Legal information
data protection
This page informs you about the processing of personal data when using the website, consulting, customer account, ordering, and Koi auction.
Unless otherwise stated below, the provision of your personal data is neither legally nor contractually required, nor necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to provide it has no consequences. This applies only if no other indication is given in the following processing operations.
"Personal data" means any information relating to an identified or identifiable natural person.
The processing is carried out on the basis of Art. 6 (1) lit. f GDPR due to our overriding legitimate interest in ensuring the smooth operation of our website and improving our offer.
Contact
Controller
Contact us on request. The controller for data processing is: Japan-Koi Wild GmbH, Weipertshofer Str. 10, 74597 Stimpfach, Germany, +49 (0) 79 67 65 48, info@japankoi-wild.de
Customer-initiated contact via email
If you contact us proactively by email for business purposes, we collect your personal data (name, email address, message text) only to the extent provided by you. The data processing serves to handle and respond to your inquiry.
If the contact serves to carry out pre-contractual measures (e.g., consulting on purchase interest, preparation of an offer) or concerns a contract already concluded between you and us, this data processing takes place on the basis of Art. 6 (1) lit. b GDPR.
If the contact is made for other reasons, this data processing takes place on the basis of Art. 6 (1) lit. f GDPR due to our overriding legitimate interest in processing and responding to your inquiry. In this case, you have the right to object at any time, on grounds relating to your particular situation, to this processing of personal data concerning you based on Art. 6 (1) lit. f GDPR.
We use your email address only to process your inquiry. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.
Customer Account Orders
Customer Account
When opening a customer account, we collect your personal data to the extent indicated there. The data processing serves to improve your shopping experience and simplify order processing. The processing is based on Art. 6 (1) lit. a GDPR with your consent. You can revoke your consent at any time by notifying us, without affecting the lawfulness of processing based on consent before its revocation. Your customer account will then be deleted.
Inventory Management
Use of an external inventory management system
We use an inventory management system for contract processing as part of order processing. For this purpose, your personal data collected during the order is transmitted to
Pickware GmbH, Goebelstr. 21, 64293 Darmstadt
Selectline
transmitted.
The processing of your personal data serves the purpose of fulfilling the contract concluded with you and is based on Art. 6 (1) lit. b GDPR.
Payment Service Providers
In this process, cookies may be stored that enable the recognition of your browser. The resulting data processing is carried out on the basis of Art. 6 (1) lit. f GDPR from our overriding legitimate interest in a customer-oriented offering of various payment methods. You have the right to object at any time, on grounds relating to your particular situation, to this processing of personal data concerning you.
Cookies
Our website uses cookies. Cookies are small text files that are stored in the internet browser or by the internet browser on the user's computer system. When a user accesses a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string that enables unique identification of the browser when the website is accessed again.
Microsoft Edge: https://support.microsoft.com/de-de/microsoft-edge/cookies-in-microsoft-edge-lB6schen-63947406-40ac-c3b8-57b9-2a946a29ae09
Plug-ins and Other
Use of YouTube
We use the function for embedding YouTube videos from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; „YouTube“) on our website. YouTube is a company affiliated with Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”).
The function displays videos stored on YouTube in an iFrame on the website. The „Enhanced Privacy Mode“ option is activated. As a result, YouTube does not store any information about visitors to the website. Only when you watch a video is information about it transmitted to YouTube and stored there. Your data may be transferred to the USA. There is an adequacy decision of the EU Commission for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). YouTube has certified itself under the TADPF and thereby committed to comply with European data protection principles.
The use of cookies or comparable technologies is based on your consent in accordance with § 25 (1) sentence 1 TDDDG in conjunction with Art. 6 (1) lit. a GDPR. The processing of your personal data is carried out with your consent on the basis of Art. 6 (1) lit. a GDPR. You can revoke your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until the revocation.
Further information on the collection and use of data by YouTube and Google, on your rights in this regard and options for protecting your privacy can be found in YouTube's privacy policy at https://www.youtube.com/t/privacy.
Data Subject Rights and Storage Duration
Duration of Storage
After complete contract processing, the data will first be stored for the duration of the warranty period, then taking into account legal, particularly tax and commercial law retention periods, and then deleted after the expiry of the period, unless you have consented to further processing and use.
Rights of the Data Subject
If the legal requirements are met, you have the following rights under Art. 15 to 20 GDPR: right of access, right to rectification, right to erasure, right to restriction of processing, right to data portability.
Furthermore, under Art. 21 (1) GDPR, you have the right to object to processing based on Art. 6 (1) f GDPR, as well as to processing for the purpose of direct advertising.
Right to Complain to the Supervisory Authority
According to Art. 77 GDPR, you have the right to lodge a complaint with the supervisory authority if you believe that the processing of your personal data is not lawful.
Right to Object
If the personal data processing listed here is based on our legitimate interest pursuant to Art. 6 (1) lit. f GDPR, you have the right to object to this processing at any time with effect for the future on grounds relating to your particular situation.
After an objection is made, the processing of the affected data will be terminated, unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or if the processing serves to assert, exercise, or defend legal claims.
Additional Notes for This Website
WordPress and WooCommerce: This website uses WordPress and WooCommerce to display content, for product view, shopping cart, checkout, and customer account. Technically necessary cookies and session data may be set to enable the shopping cart, login, security, and order to function.
Cookie Settings: The cookie selection is stored in the browser. The website uses the cookie koi_cookie_consent with a duration of up to 180 days as well as the local browser storage koi_cookie_consent_v1. The settings can be changed via the Koi advisor or the cookie settings.
AI Consultation: The Koi consultant is only used after appropriate consent. When used, your message, a session ID, the current page URL and page title are transmitted to the website and sent to the configured AI service DeepSeek (api.deepseek.com) sent. Chats are logged in the WordPress system, including session ID, user ID if logged in, hashed IP address, page details, message, response, status, error message if present, token details and timestamp.
Purpose of AI logs: The logs serve to process inquiries, prevent misuse, analyze technical errors, and improve consultation quality. Deletion can be requested using the contact details provided in the imprint, provided no statutory retention obligations conflict.